Solutions / CRM
Track Every Deal, From First Contact to Closed Won
A pipeline built for how you actually sell: manage deals through a visual kanban board, score leads with AI, and run a referral program, all connected to the same client records you use across Arowk.
Why Arowk CRM
Most standalone CRMs live in their own bubble, disconnected from your billing, your support tickets, your team. Arowk's CRM is built into the same platform as everything else you run your business on. A deal you close here connects to the same client record your team sees in Orders, Accounting, and every other module.
See exactly where every deal stands
Manage your sales pipeline visually, dragging deals through stages from first contact to closed won or lost. Each tenant gets their own pipeline, ready to go from day one, with 5 starter stages you can rename, reorder, or customize completely.
- Kanban-style board, drag deals between stages
- Fully customizable stages: rename, reorder, add, or remove
- Track deal value, currency, probability, and expected close date
- Activity log on every deal: notes, calls, emails, meetings, and tasks, all timestamped
Screenshot coming soon
Deal Pipeline
Know which leads are worth your time first
Every new lead can be scored automatically. Arowk's AI reviews the lead's details, service interest, budget, and message, then classifies it as Hot, Warm, or Cold with a summary and suggested next action, so your team knows where to focus.
- One-click AI scoring for individual leads or your whole list at once
- Clear Hot/Warm/Cold classification with reasoning
- Manual override: adjust any lead's score yourself with a simple slider
- Feeds directly into your CRM dashboard's lead-temperature breakdown
Screenshot coming soon
AI Lead Scoring
Turn your network into a growth channel
Run a referral program without a separate tool. Add affiliates, give them a unique referral code, and track every referral through to conversion, with commission tracking built in.
- Unique referral codes per affiliate
- Track referral status from pending to converted
- Commission percentage and payout tracking (earned vs. paid out)
- Archive affiliates without losing their history (fully restorable)
Screenshot coming soon
Affiliate & Referral Tracking
Your pipeline's health, at a glance
See where your leads are coming from, how many are hot right now, and how your pipeline is trending over time, all on one dashboard scoped to your business, not anyone else's.
- Total leads, new-this-month, and hot-lead counts
- 6-month lead trend chart
- Leads by source and by temperature (hot/warm/cold)
- Top leads table, sorted by AI score
Screenshot coming soon
CRM Dashboard
How it all works together
A lead comes in through your website. Arowk's AI scores it. Your team converts the promising ones into a Client record. From there, you build a Deal in your Pipeline, track every interaction in the activity log, and move it toward Closed Won, all without leaving Arowk or re-entering the same information twice.
We're not done. Here's what's next:
Conversion rate tracking: a real, calculated view of how many leads become paying clients
Deal-to-Order automation: automatically create an Order when a deal is marked Closed Won
Frequently asked questions
Stop losing track of deals in spreadsheets
Arowk's CRM is included with every plan, connected to the rest of your business from day one.